Hi, I'm Christina Pablo
SENIOR ACCOUNT executive | CLIENT services |
IMPROVEMENT minded
ASSISTANCE driven
SENIOR ACCOUNT executive | CLIENT services |
IMPROVEMENT minded
ASSISTANCE driven
Go, Give, Create.
EDUCATION
NewSchool of Architecture + Design
San Diego, CA
M.A. Architecture
Rutgers University, Douglass College
New Brunswick, NJ
B.A. English Literature
Minor: Philopsophy
SKILLS
Studio Webware
AutoCAD
Photoshop & InDesign
Working knowledge of Salesforce
CERTIFICATIONS
eCornell
Completed 2016
Leadership Essentials
Yoga Vida
Completed 2015
200-HR Teacher Training
LANGUAGES
English (fluent)
Spanish (intermediate)
Italian (advanced beginner)
Farm Worker Mercier Farms | New Paltz, NY | 2021
Preparing seed trays, transplanting vegetable plant plugs in the field, other field maintenance duties, seasonal harvesting, sorting and packaging. Provide exceptional service to farm stand visitors.
Sales Account Executive ALT for Living | New York, NY | 2010- 2021
Focused on being helpful, good-humored and a product expert, I established a strong client portfolio of 30-50 accounts that continues to grow, diversify and be more profitable year after year. Uncovering the client’s true goals as well as researching and developing within market resources, I support the conceptual vision of others with creative design solutions.
Exceeded sales targets regularly and ranked #1 in the company client sales for 7 years straight. Managed $1.8M annually in direct B2B sales with YoY growth at 8% in 2019.
Built the largest single sale in company history in 2019-- a hotel development deal valued at $470K.
Revamped the client quoting process, resulting in shorter sales conversion time and increased efficiency and sales.
Managed 170+ B2B full cycle sales in 2019.
Trained 12 sales associates and assistants in 9 years, 3 of whom are promoted to senior account managers.
Nurtured existing client accounts with responsive, proactive, high quality support and periodic product refreshes. Conducted 10-15 monthly client presentations to show product and grow new business.
Organized design conversations in partnership with vendors to provide best options to clients and innovate as necessary. Negotiated a successful solution between a vendor and client to save a deal valued at $60K and re-establish trust and a sense of partnership.
Researched and collaborated with the marketing team to develop leads and strategize social media campaign initiatives. Penetrates new domestic territories consistently, including: San Francisco, Seattle, Washington D.C., Philadelphia and Nashville; as well as international territories of Brazil, London, Hong Kong and Paris.
Managed 75+ concurrent projects minimum, responsible for project success and delivery. Coordinated timelines and deliverables from inception to completion with current staff of 3; allocating resources and re-evaluating priorities.
Engaged in iterative design discussions at all project stages, steering conversations with a thoughtful range of solutions.
Reported client relationship progress, identify needs, and gather feedback to communicate internally and refine offerings and methods of engagement with clients.
Junior Architect | Kleinmann Architects, NY, NY | 2008-2010
Projects: Local Law 11, private residential, restaurants & cabaret clubs
Provided architectural site surveys, documentation, and analysis of the project sites in early phases. Researched NYC building code and zoning compliace for proposed designs.
Liaison: Communicated reliable and pertinent information between NYC DOB filing, plan reviewers and project architects in order to ensure efficient approval of design drawings and documentation.
Creative Problem Solving: Brainstormed project ideas, completed design drawings in AutoCAD, coordinated specifications, dimensions and outlines assisting in the process from conception through development
Multi-Tasking: Worked on a minimum of 4 projects simultaneously at various stages of development including technical job filing, design drawings, and construction closeout.
Junior Architect | Carlos Zapata, NY, NY | 2007 - 2008
Projects: Cooper Square Hotel, NYC; J.W. Marriott, Hanoi, Vietnam
Prepared presentation materials for project architects and principal including presentation board layout in Photoshop, drawings in AutoCad, and other supporting documentation. Demonstrated strengths included attention to detail, learning from failures and prioritizing competing demands.
Design drawing: Completed sections, plans and elevations as requested by project architects for design development or construction documents.
Time Management: Supported several project architects with all requests including but not limited to research and analysis for design development, drawings and model making. Prioritized tasks in order to deliver on time and efficiently as best as possible.
Internal Implementation Specialist/ IT Help Desk | G-III Inc., NY, NY | 2000-2002
Played integral role in company wide preparation and implementation of webPDM-- a web based product data management software. Provided training and end-user support for 60+ users during and after the implementation process.
Help Desk: First point of contact for all help desk calls and emails. Joined the IT team without any prior professional experience and was promoted within 6 months and trained for in-house webPDM software implementation specialist.
Troubleshooting: Communicated closely with users to discover their IT needs. Discussed details and recommendations with CTO and IT team during weekly meetings.
- Bruce Lee